Last Updated: [10/19/2025]
At [The Doc is Haute], each product is handmade with care and attention to detail. Because of the nature of our products, all sales are final, and we do not accept returns or exchanges.
However, if you receive a defective or damaged item, please contact us within [7 days] of delivery at [[email protected]]. Include your order number and a clear photo of the defective product.
If the item is confirmed to be defective, we will gladly offer a full refund or a replacement, depending on availability.
Please note:
- Refunds are only issued for defective or damaged items.
- We are not responsible for damage caused by misuse, accidents, or normal wear and tear.
- Shipping costs are non-refundable unless the issue is due to our error.
We appreciate your understanding and support of handmade craftsmanship!